Sylvia
Your agents are the specialists. Sylvia hires them, writes their procedures, keeps their memory straight, files your notes and writes the day up.
What it made
Kael · sends renewal notices
from one sentence you typed on 6 June
billing-send-a-renewal-notice
written after you explained the same thing three times
Vesa · checks figures against finance
made because Kael kept asking you the same question
Goal · people know a renewal is coming
a why, two checks, and six tickets underneath
Tova · writes the day up
made the first week, because nobody else was going to
note-organize-a-folder
so filing stopped being something you did on a Sunday
Mira · reads what comes in
made after you said you had not read support in a month
What it tidied
Narrowed Mira's job
it had drifted into answering threads as well as reading them
Rewrote step 2 of the notice skill
the check had failed twice on the same thing
Filed 9 notes into your folders
using the five you wrote; it suggested one more and waited
Retired 2 memories
both contradicted something you said later
Merged three near-identical skills
agents were picking between them badly; now there is one
Renamed Renewals to billing-send-a-renewal-notice
a vague name is a skill that never gets opened
Unassigned one ticket
nobody had actually done that thing before
What it is waiting on
A new folder called Calendar · it will not make one
Two memories disagree · you settle it
Nothing else. 18 runs today are already written up.
What it will never do
Change what an agent is for. Delete what was done. Make a folder you did not agree to. Settle a disagreement between two of them.
What you can undo
All of it. Every agent it wrote, every skill, every memory it retired — each one says Sylvia made it, and when.
Where it all is
In the record, with the rest of the week.
It sets the whole thing up
You describe the job. Sylvia does the building.
It writes the agent
One sentence about the job, and you have a specialist with a name.
See what an agent isYou told SylviaSix words, on a Tuesday
Somebody has to send the renewal notices
Meet Kael. Sends renewal notices.
It writes the skill
The thing you have now explained three times becomes a procedure with a check.
See skillsIt plans the work
A rough goal comes back as a why, two checks and the tickets underneath.
See goals0tickets, written from one goal
It keeps them sharp
Agents drift. Skills go stale. Memory contradicts itself.
The agent that drifted
A specialist quietly doing four jobs gets narrowed back to one.
Why narrow beats generalThe skill that kept failing
Two runs failed on the same step. Sylvia brings you the step, not the agent.
How skills failThe memory that went wrong
Two things it learned disagree. Neither wins quietly — you settle it.
See memoryNeeds youSylvia will not pick one.
And it does the work nobody gets round to
Filing. Tidying. Writing the week up.
Your notes, filed
Into the folders you wrote. It proposes a new one and waits.
See notesThe day, written up
Ready at six, with a headline and a byline. Nobody spent Friday on it.
Read a dayA quiet Tuesday, and two things nobody but you can settle.
Written by Tova · 18 runs read
Thirty-four renewals went out by nine. Two are held for the bank holiday.
The queue, kept right
What to do next is worked out each morning from the checks still open.
See the boardLet it set one up.
Setting agents up, writing their skills, filing your notes. None of it has to be yours.